While more and more businesses are adopting digital management solutions, the automotive repair sector in Lithuania still faces a great deal of inefficiency.
Most auto repair shops struggle with challenges that directly impact their profitability, customer satisfaction, and employee productivity. As customer expectations grow and competition intensifies, it’s becoming increasingly important not only to perform vehicle repair services with quality but also to manage all service processes smoothly and strategically. Unfortunately, many service centers still lack reliable tools to do this effectively.
The three most common problems can be identified as: inefficient management of the auto service centers, their departments and orders; poor work planning; and chaotic accounting. These issues not only disrupt daily operations but also hinder business growth, fail to ensure customer loyalty and satisfaction, and make decision-making more difficult for company leaders.
ARTWIN – A Professional System for All Auto Service Challenges
ARTWIN is a specialized auto service management system designed for repair shops performing mechanical, painting, diagnostics, car washing, power upgrades, body repairs, vehicle detailing, and other services. It was created with real-world service center needs in mind—to automate processes, optimize workflows, and increase profitability. The system covers all internal and external operations—from order registration to invoice delivery.
All Service Departments in a Single Management System
ARTWIN allows multiple service center locations to be connected on a single platform, eliminating the need for separate licenses or systems for each. Within the system, you can view all orders, monitor each department’s workload, manage employee scheduling, track revenue streams, and analyze both collective and individual performance data. This is especially important when making strategic business decisions—such as identifying areas for expansion or improvement.
Efficient Work Planning and Real-Time Monitoring
The system includes a built-in job planning tool that enables you to assign tasks to specific employees, monitor their progress, optimize working hours, and ensure mechanics are loaded efficiently yet evenly. ARTWIN supports two scheduling modes, allowing each service center to choose the most suitable option. This is a valuable solution that fundamentally transforms the work culture—shifting to systematic planning, efficient task execution, and real-time control.
Automated Invoicing and Accounting Integration
With ARTWIN, invoices can be issued directly from the system, providing clients with detailed information about completed work, used parts, and applied discounts. Invoices can be sent directly to customers via email. Furthermore, the system integrates with accounting software such as Rivile and RoboLabs, automatically transferring financial data, reducing workload, and minimizing the risk of errors.
Accurate Operational Data Analysis
ARTWIN collects and analyzes key operational metrics—employee work hours, services sold, part costs and profitability, applied discounts. This allows for a quick assessment of the most productive employees, highlights areas where processes can be optimized, and helps to increase overall profitability. All analysis is presented clearly and visually, enabling informed decisions based on data rather than intuition.
Online Booking and Convenient Communication
ARTWIN supports online service booking and automatic reminders via SMS or email. This improves the customer experience, reduces missed appointments, and helps service centers better plan their time. Customers receive clear updates about the service process, while the workshop benefits from faster and more professional communication.
Why Choose ARTWIN?
Today, the success of an auto service center depends not only on high-quality technical work but also on how efficiently processes are managed, how quickly customers are served, and how accurately data is tracked. ARTWIN is a professional and reliable solution for service centers aiming for business growth, efficiency, and a competitive edge.
Implementing this management system allows you to eliminate separate, unconnected tools or programs, reduces the risk of accounting errors, and increases customer satisfaction and loyalty.
If you want to manage your business more effectively—choose ARTWIN.
