Artwin Baltics are pleased to announce the latest update to Artwin's workshop software, which brings a number of significant improvements to the functionality and user experience. This update aims to simplify the work of managers and workshop staff, enabling more efficient resource management and improved customer service.
1. Integration update with Audatex in the Artwin programme
Description of the new functionality:
In the latest update of the Artwin car service software, we have significantly improved the integration with the Audatex system. Users can now find insurance cases not only by case number, but also by vehicle licence plate number. Moreover, Artwin now supports not only open cases, but also closed cases and cases sent to the insurance company.
The advantages of the new functionality are:
a. Enhanced search capabilities: The ability to search by licence plate number greatly simplifies and speeds up the process of searching for insurance cases.
b. Increased operational efficiency: Car repair shops will be able to find the information they need more quickly, reducing customer service time and increasing overall productivity.
c. Comprehensive Case Management: Support for searching not only open cases, but also closed and dispatched cases allows auto repair shops to better monitor and track the status of all insurance claims. This facilitates more accurate planning and resource management.
d. Improved customer interaction: Quick access to complete insurance case information allows auto repair shops to provide more accurate and timely responses to customers, which improves customer service and satisfaction.
Benefits to the workshop:
The updated integration with Audatex in Artwin software significantly improves the responsiveness and quality of auto repair shops. With enhanced search and insurance case management capabilities, services will be able to streamline their processes, improve customer interaction and increase overall efficiency. This upgrade helps car dealerships to be more competitive and provide a high level of service.
2. New logic for returning commodities in the Artwin programme
Description of the new functionality:
In the latest update of the Artwin workshop management software, the logic for returning commodities has been changed. The return process now starts with the selection of a supplier, after which the programme displays all of their purchases. By selecting a specific purchase, users can return the required quantity of commodities back to the supplier.
The advantages of the new functionality are:
a. Simplification of the return process: The new logic of returning commodities makes the process more structured and logical, which simplifies the work of workshop staff.
b. Reduced errors: The step-by-step approach (selecting a supplier, then purchasing, and only then returning) allows to avoid errors in returns, as employees clearly see all available purchases and can correctly select the right product.
c. Increased transparency: The system displays all supplier purchases, allowing for better tracking of purchasing and returns history, improving control over turnover.
d. Save time: The ability to quickly find the right purchase and returns reduces time spent on administrative tasks, freeing up more time for core activities.
e. Improved supplier relationships: A structured and accurate returns process facilitates more professional interactions with suppliers, which can improve business relationships and make it easier to resolve disputes.
Benefit to the workshop:
Artwin's updated returns logic in Artwin software helps workshops effectively manage their inventory and returns. This update improves the accuracy and transparency of processes, reduces the likelihood of errors and saves staff time. As a result, workshops can better control their purchases and returns, which has a positive impact on their overall operational efficiency and supplier relationships.
3. Update of the scheduler functionality in Artwin software
Description of the new functionality:
The latest update to the Artwin workshop management software has added a feature that allows you to go from a case directly to the scheduler with a specific operation displayed. By clicking on an operation in a case, the software automatically takes the user to the scheduler, where the required operation will be highlighted with a flashing or pulsating effect.
The advantages of the new functionality are:
a. Increased responsiveness: Quickly moving from the case to the scheduler with a focus on a specific operation reduces search and navigation time, which speeds up task completion.
b. Improved visualisation: A flashing or pulsing effect helps you instantly identify the right operation, reducing errors and simplifying the planning process.
c. Ease of use: An intuitive interface with automatic transition and visual highlighting makes the software more user-friendly and intuitive to use.
d. Reduced training time: With improved navigation and visualisation, new employees learn the software faster, reducing training costs and increasing productivity.
e. Improved scheduling efficiency: The ability to instantly access a specific operation in the scheduler allows tasks and resources to be allocated more accurately and quickly, improving overall job scheduling.
Benefit to the workshop:
The updated scheduler functionality in Artwin significantly improves the efficiency and convenience of the workshop staff. Quick and accurate switching to specific operations improves workflow organisation, reduces time spent on administrative tasks and minimises the potential for errors. As a result, workshops can carry out work faster and with higher quality, increasing overall productivity and customer satisfaction.
4. Return of the third type of scheduler display in Artwin software
Description of the new functionality:
The latest update to Artwin software has returned the old third type of scheduler display - "Only Employees". This layout type allows you to view all employees and their operations in one place, including situations where the same employee is involved in several workshops. This display type is for viewing purposes only.
The benefits of the new functionality are:
a. Centralised control: The ability to see all employees and their operations in one place allows managers and administrators to better control staff workload and occupancy.
b. Increased transparency: Displaying the operations of all employees on one screen makes the planning process more transparent and understandable, which simplifies decision-making.
c. Optimise resources: Viewing employee activities in multiple workshops helps to allocate tasks efficiently and avoid overload or downtime.
d. Easy monitoring: The ability to visually assess employee activity without having to switch between different workshops saves time and simplifies monitoring.
e. Improved coordination: This type of display facilitates better coordination of work and prompt response to changes in schedules or the need to reallocate tasks.
Benefit to the workshop:
The return of the third type of scheduler display in Artwin software greatly simplifies staff management and improves the efficiency of the workshop. The centralised overview of employee availability allows for optimal task allocation, workload control and rapid response to changes. This update facilitates more efficient resource management, improves co-ordination and increases the overall productivity of the workshop.
5. New functionality of the labours import button in the Artwin software
Description of the new functionality:
In the latest update of the Artwin software, a new button has been added for importing labours into a file. When you click on this button and import labours, the current labours are not updated, but the new list from the file is completely loaded. Old labours in the list will be deleted and new ones from Excel will be loaded instead.
The benefits of the new functionality are:
a. Ease of use: The new way of importing labours allows you to quickly replace the current list of labours with new data from Excel, which greatly simplifies the process of updating information.
b. Time saving: Complete replacement of the old list of activities with the new one eliminates the need to manually delete outdated activities, which saves staff time.
c. Error Reduction: Automatically downloading the new labours list from Excel reduces the chance of errors that can occur when manually editing and updating the labours list.
d. Data relevance: The ability to completely replace the labours list ensures that the information in the case is up to date, which is important for accurate scheduling and task completion.
e. Process Unification: The new functionality helps to maintain unified and standardised data entry processes, which promotes better organisation and manageability.
Benefits to the workshop:
The addition of a new labours import button in Artwin software provides workshops with a powerful tool to quickly and accurately update the labours list. This improvement helps keep data current, reduces the likelihood of errors and saves staff time. As a result, workshops can plan and execute labours more efficiently, improving overall productivity and customer service.
6. New time zone setting functionality in Artwin software
Description of the new functionality:
The latest update to Artwin software adds the ability to set the time zone for an organisation. When a specific time zone is set, all timers, check-ins, SMS and e-mails will be synchronised with the selected time zone.
Benefits of the new functionality:
a. Accurate synchronisation: Setting the time zone ensures that all transactions and notifications are exactly aligned with the organisation's local time, improving coordination and scheduling.
b. Process Automation: Timers, cheques and automatic SMS and emails will happen at the right time without the need to manually set each action, improving overall efficiency.
c. Increased customer convenience: Customers will receive notifications, messages and emails at a time that is convenient for them, matching their time zone, improving customer service and communication.
d. Reduced errors: Automatic synchronisation with the organisation's time zone reduces the likelihood of time difference errors such as missed or delayed notifications and dispatches.
e. Improved internal processes: The ability to accurately time timers and cheques helps to track employee time and operational processes more accurately.
Benefits to the workshop:
The addition of the time zone setting feature in Artwin software gives workshops the flexibility and accuracy to manage the time parameters of their operations. This enhancement increases the accuracy and efficiency of processes, reduces the likelihood of errors and improves customer interaction. As a result, workshops can organise their operations more efficiently and provide a high level of service, contributing to an overall increase in productivity and customer satisfaction.
7. Update Excel file format (labour clocking export) in Artwin software
Description of the new functionality:
In the latest update of Artwin software, the Excel file format (labour clocking export) has been updated. New fields for pauses have been added to the updated version and a new format for displaying pauses in minutes has been introduced.
The advantages of the new functionality are:
a. Detailed time tracking: The new pause fields allow for more accurate recording of periods of inactivity, which contributes to improved employee time tracking.
b. Convenient format: Displaying pauses in minutes makes the data clearer and easier to analyse. This makes it easier to interpret the information and then make decisions.
c. Accurate scheduling: More granular pause data helps managers better plan work schedules and assign tasks, which improves overall productivity.
d. Improved analytics: The updated Excel file format provides more comprehensive information for analysis, allowing you to identify trends and optimise workflows.
e. Process Transparency: The addition of new pause fields increases the transparency of time tracking, which can help improve work discipline and employee motivation.
Benefit to the workshop:
Updating the Excel file format (labour clocking export) in Artwin provides workshops with more accurate and detailed data on work processes and employee time. This enhancement facilitates more accurate time recording and scheduling, improved operational efficiency and better analytics. As a result, workshops can better manage resources, optimise processes and increase productivity, ultimately leading to improved service quality and customer satisfaction.
8. Updated the functionality of the "Board" layout type in the Artwin programme
Description of the new functionality:
In the latest update of the Artwin software, the "Board" layout type has been updated to include all the reschedule options for operations that were available in the main planner. This includes all the tools and functions for convenient and flexible management of operations.
The benefits of the new functionality are:
a. Unification of tools: The "Board" layout type now has the same powerful re-planning capabilities as the main planner, providing a unified approach to operations management.
b. Flexibility and Convenience: The ability to reschedule operations in "Board" makes it easy to move, edit and customise tasks in a visually clear and user-friendly format, simplifying the planning process.
c. Improved Coordination: The ability to flexibly manage operations in the "Board" layout type helps to better coordinate tasks between employees and departments, which improves overall efficiency.
d. More accurate scheduling: Advanced rescheduling capabilities allow for more accurate customisation of work schedules and resource allocation, helping to improve productivity and reduce downtime.
e. Intuitive Interface: The visual format of the "Board" with the ability to reschedule operations makes task management more intuitive and user-friendly, reducing training time for new employees.
Benefits to the workshop:
Adding the full operations rescheduling capabilities to the "Board" layout type in Artwin software significantly increases the convenience and flexibility of task management. Workshops have powerful tools at their disposal for accurate and efficient scheduling, which helps to improve work coordination, reduce downtime and increase productivity. As a result, this update helps workshops to organise their work more efficiently and provide a high level of service to customers.
9. Updated the logic for purchasing commodities in the Artwin programme
Description of the new functionality:
In the latest update of the Artwin software, the logic for purchasing commodities has been completely redesigned. Although all functionality remains the same, the approach to data processing has changed, which avoids long loadings even with large volumes of commodities.
The benefits of the new functionality are:
a. Faster data processing: The new approach to the commodities procurement logic eliminates the problems with long loads, which allows you to perform operations faster even with high volume of commodities.
b. Improved performance: Optimised data processing improves overall system performance, which has a positive impact on the speed and efficiency of the programme.
c. Smoother User Experience: Eliminating delays and long load times provides a smoother and more enjoyable user experience, which reduces stress and improves employee satisfaction.
d. Stability and reliability: A new approach to procurement logic improves system stability and reliability, reducing the likelihood of hangs and crashes when working with large amounts of data.
e. Scalability: Optimised purchasing logic allows you to easily scale your car workshop without worrying about the performance of the software as the volume of commodities increases.
Benefit to the workshop:
The redesign of the commodities purchasing logic in the Artwin software significantly improves the responsiveness and reliability of the procurement process. With this update, workshops can manage their inventory more efficiently, avoiding long delays and disruptions. This results in improved overall productivity, a better user experience and provides flexibility to scale the business. As a result, auto repair shops can operate more efficiently and provide high-quality service to their customers.
10. New functions of the parts monitoring module in Artwin software
Description of the new functionality:
In the latest update of the Artwin software, new fields have been added to the parts monitoring module: 'Minimum balance' and 'Need to order'. Now, when a certain minimum balance is set for an item, when its balance becomes less than the specified value, the part is automatically entered into the monitoring, indicating the need to order.
Benefits of the new functionality:
a. Inventory Management Automation: The introduction of minimum balance and automatic tracking allows workshops to effectively manage parts inventory, preventing shortages and over availability.
b. Optimise ordering processes: Monitoring automatically alerts you when items need to be ordered, speeding up decision-making and improving stock accuracy.
c. Reduce losses due to parts shortages: Ordering alerts when minimum balances are reached helps avoid losses due to unavailability of required parts.
d. Improved resource planning: Clear minimum balance definition and automatic monitoring contribute to more accurate and efficient planning of inventory requirements.
e. Improved responsiveness: Automatic notification when items need to be ordered reduces response time to changes in stock, which is important for the continuous operation of a workshop.
Benefits to the workshop:
Adding the new "Minimum Balance" and "Need to order" fields to the Parts Monitoring module in Artwin software significantly improves inventory management. This functionality helps workshops minimise the risk of parts shortages, optimise procurement processes and ensure smooth operations. As a result, workshops can reduce costs, increase customer service and improve their overall performance.
11. Operations without cases in the employee profile in the Artwin programme
Description of the new functionality:
In the latest update of Artwin software, the ability to display operations without a case in an employee's profile has been added. Managers can now schedule operations that are not tied to a specific case. This allows managers to flexibly schedule operations for employees, even if they do not need to create a new case.
The benefits of the new functionality are:
a. Flexible task scheduling: Managers can assign transactions to employees directly without creating new cases, which simplifies and speeds up the task allocation process.
b. Efficient use of resources: The ability to see unassigned operations allows for better allocation of staff time and optimises the use of workshop resources.
c. Instant response to needs: Managers can react quickly to changes and assign the necessary operations to employees, bypassing the process of creating new cases.
d. Improved adaptation to change: Flexibility in scheduling helps to easily adapt to unexpected situations and changes in work schedules.
e. Transparency and control: Displaying all employee transactions, including those that are not related to cases, increases transparency and control over the workflow.
Benefit to the workshop:
Implementing the function to display operations without cases in an employee's profile in Artwin significantly improves workforce management and task scheduling. This functionality helps managers to allocate tasks to employees more flexibly, which helps to improve efficiency and customer service. As a result, workshops can react quickly to changes in workflows and achieve better results in their operations.
12. Update the display of operations in the employee profile in Artwin programme
Description of the new functionality:
In the latest update to the Artwin software, all operations in the employee profile are now displayed in the order of the date the operation was scheduled. This change significantly simplifies and improves the order of operations for employees.
The benefits of the new functionality are:
a. Logical order of task execution: Displaying operations by scheduling date helps employees to better navigate their work schedule, keep track of the sequence of tasks.
b. Improved time management: Employees can plan their activities more efficiently by knowing the exact timing and sequence of activities, which helps to increase productivity.
c. Convenience and transparency: Displaying activities by planning date provides a more convenient and transparent interface for working with tasks, making it easier to navigate and find the necessary data.
d. Reduce errors and delays: A more accurate view of task timelines helps avoid scheduling errors and reduce the risk of procrastination.
e. Improved customer service: Improved employee organisation benefits the quality of customer service by speeding up the turnaround time.
Benefits to the workshop:
The introduction of displaying operations by scheduling date in the employee profile in Artwin software significantly improves efficiency and convenience in task management. This change contributes to better time management, improved work organisation and improved customer service for the workshop. As a result, workshops can respond more quickly to customer needs and increase customer satisfaction with their services.
13. Location of the operation buttons for employees in Artwin software
Description of changes:
In the latest update of the Artwin software, there has been a change in the layout of the operations buttons for employees. The operation buttons are now positioned in such a way as to provide a more convenient and intuitive interaction with them.
The advantages of the new button layout are:
a. Improved navigation: The new layout of the operations buttons makes it easier for employees to navigate the programme interface, which speeds up access to the functions they need.
b. Clarity and Distinctiveness: The changes make the operation buttons more distinct and easily recognisable, which helps employees navigate the interface and complete tasks faster.
c. Reduced errors: The clearer layout of the operation buttons reduces the likelihood of errors in selecting the right function, which improves overall efficiency.
d. Increased user comfort: A user-friendly interface contributes to a better user experience, which is important for employee productivity and satisfaction.
e. Adapting to user needs: Changes in the layout of operation buttons respond to user needs for a more user-friendly and intuitive interface, which contributes to a better user experience.
Benefits to the workshop:
Updating the layout of the operation buttons in Artwin software significantly improves the user experience for employees. Thanks to this change, employees can navigate the interface more quickly, perform tasks more efficiently and with fewer errors. This in turn improves productivity and customer service in the workshop.
14. Updating the functionality for changing the purchase status of an commodity from a case in the Artwin programme
Description of the new functionality:
In the latest update of the Artwin software, the ability to change the procurement status of a specific item directly from the case has been added. Managers can now quickly and conveniently manage purchasing statuses without leaving the current case.
The advantages of the new functionality are:
a. Direct management from the current context: The ability to change the procurement status of an commodity directly from the case allows managers to maintain focus on the current task and reduces the time required for administrative actions.
b. Improved responsiveness: Managers can respond quickly to changes and needs related to commodity purchase without wasting time switching between different modules of the system.
c. Reduced error rate: Eliminating the need for multiple transitions between different parts of the programme reduces the risk of errors and improves the accuracy of purchase status management.
d. Improved overall operational efficiency: Integrating procurement status changes into the case management function improves manager efficiency, speeds up decision-making and optimises the use of working time.
e. Improved usability: The usability of the programme is improved by the ability to perform all necessary actions in one interface, which contributes to overall user satisfaction.
Benefits to the workshop:
The introduction of the function to change the purchase status of an commodity from a case in Artwin significantly improves procurement management and streamlines workflows. This functionality helps workshops to improve the responsiveness and accuracy of their purchasing management, which is essential for efficient resource management and a high level of customer service.
15. New filter by organisation in the data analytics module
Description of the new functionality:
As part of the update, we have added a new filter by organisation in the data analytics module. Now users can filter data not by all licences, but by a specific organisation. This will provide more accurate and relevant reports that meet the needs of each individual organisation.
Benefits of the new functionality:
a. Accurate analytics: The ability to filter data by specific organisations allows for more accurate and relevant reports that meet the needs of each individual organisation.
b. Ease of use: The new filter makes working with the data analytics module more convenient and intuitive, which simplifies the analysis and decision-making process.
c. Improved efficiency: Managers can analyse data faster and more efficiently, which helps them respond to change more quickly and better manage resources.
d. Flexible operation: The ability to filter data by specific organisation ensures that the software is flexible and adaptable to the needs of different divisions and branches of the car service.
Benefits to the workshop:
The addition of a new entity filter in Artwin's data analytics module provides workshops with more accurate and relevant reports, speeding up analysis and decision-making, optimising resource management and improving control and monitoring of activities. This enables workshops to improve efficiency, flexibility and service quality, ultimately leading to improved performance in all aspects of operations and increased competitiveness.
These new features not only improve the work of employees and managers, but also make the programme more intuitive and user-friendly. The update emphasises our commitment to continuous improvement and innovation, responding to the needs of modern workshops for efficient management and responsiveness to change.
If you have any questions about the update, or would like to know more about our programme, please contact by email info@artwin.io.